We have procedures in place for the protection of personal information and comply in full with relevant data protection legislation. Scotia is committed to being transparent about how it collects and uses data and to meeting its data protection obligations.
Information we collect
We may collect the following information:
- name and job title
- contact information including email address and phone number
- demographic information such as postcode
We gather information directly from you and also via our website. If you visit our Head Office, some personal data may be collected from monitoring devices and systems such as closed-circuit TV (CCTV).
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- We may use the information to improve our services;
- We may periodically send promotional emails about current or new products/services or other information which we think you may find interesting using the email address which you have provided;
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
We will not sell, distribute or lease your personal information to third parties who might use it for any other purpose.
Data Retention – We are committed to ensuring that your information is secure. For this purpose, we will not hold your personal data for any longer than is reasonable.
Subject Access Request – you can request a copy of the information we hold about you.
Right to correct mistakes – you can request us to correct any mistakes in the information we hold free of charge.
Right to ask us to stop contacting you with direct marketing – You can ask us to stop contacting you for direct marketing purposes.
Right to be forgotten – You can ask us to delete the data we hold about you in certain circumstances. You can do this if it is no longer necessary for us to hold the data for the purpose it was collected, or if we are using it without your consent. You can also do this if you originally gave your consent to us using your information and you want to change your mind.
If you would like to exercise any of your rights listed above, please contact us by email, phone or writing using the contact details included in this notice.
Web Site Privacy
Our web site does not collect personal data about you unless you contact us to enquire about our services.
How to Contact Us
If you wish to contact us please email; email@example.com telephone; 0131 448 2234 or at Scotia House, 34 Dryden Road, Loanhead, EH20 9LZ.
This policy is reviewed on an ongoing basis and formally reviewed at least annually during management review and the latest version will always be available on our company web site or upon request. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access our website.